Refund policy
Last updated 5 November 2026
If a paid teardown isn't useful to you, email hello@teardown.shop within 30 days of receiving it and we'll refund the full $149 AUD. No questions, and no need to explain.
If we can't deliver your teardown (for example, the store is password-protected or blocks visits), we'll refund you automatically.
Refunds go back to the card you paid with and usually arrive within 5–10 business days.
Founding teardowns are free, so there's nothing to refund.
This policy is in addition to your rights under the Australian Consumer Law.